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Third party peer to peer payment services, like Zelle, Venmo, PayPal or Square, are convenient BUT, be aware that they are also ripe for the picking by fraudsters. Fraudsters love to target these kinds of services because they are outside the protections of the credit union and transactions can be instant. Once a payment is sent, the chance of retrieving that money is slim to none. Just like any online banking service, as long as you are aware and use precaution, your day-to-day transactions are safe and secure.
First off, know the facts:
If you believe you are a victim of financial fraud, please contact your local law enforcement and file a police report first – then contact the credit union at 303-369-7666 or 800-666-6928. This will allow Space Age to streamline our efforts and get you back to a state of financial security much faster.