IMPORTANT UPDATES

Thank you for your patience as we work on getting all of our features added to the new internet banking platform.  Below are updates regarding items we are actively working on for you - our members.  Please check back often for status updates.

All Joint Owners are required to enroll in internet banking to have their own profile and access to accounts.  With your own profile, you will have access to all the new features - tailored just for you!  Please contact the Credit Union if you have difficulties enrolling, as we may need to updated your contact information on file.

Please remember to update your internet banking credentials on any third party payment site such as Venmo, Zelle, etc.  Recurring and one-time payments scheduled to these sites will not process unless your credentials have been updated beforehand.  

We are working on getting your previous 1099-INT statements added to the new e-statement portal within internet banking.  They should be uploaded in the next few days.  Please check back often for updates.

Quicken sync capabilities are now established and working as expected.  You will be prompted to update your account credentials by logging into the new internet banking platform BEFORE Quicken will real-time sync your accounts.  Please let us know if you have any questions.

We have temporarily disabled our Make a Loan Payment by Debit Card feature via the website and within internet banking.  We are finalizing the formatting of the new site, and expect it to be available within the next 10 business days.  We apologize for this inconvenience.  Please check back often for updates.

YOUR GUIDE TO SPACE AGE'S NEW INTERNET BANKING

SPACE AGE'S NEW INTERNET BANKING PLATFORM WENT LIVE ON WEDNESDAY, SEPTEMBER 24, 2025.

Download this guide for your convenience as a PDF.

TUTORIAL VIDEOS

 IMPORTANT INFORMATION ABOUT INTERNET BANKING

Please carefully review the information below as it contains important information regarding enrollment, scheduled downtime and tips/information to help you take advantage of all the new features available on the platform.

ENROLLMENT

All members will be required to enroll in Space Age’s new internet banking platform.  To make the process as easy and seamless as possible, please ensure you have the following information readily available when you go to enroll:

• Account Number
• Social Security Number
• Phone Number
• Email Address

Please note that the information you provide at the time of enrollment for the above items MUST MATCH the information we have on file.  To ensure we have the most up-to-date personal data on file, please review your personal information within the current internet banking platform or call a Space Age Representative at 303-369-7666.  To enroll, click on the “Internet Banking” button in the upper right hand corner. Please delete any saved Internet Banking URLs.

AN EMAIL ADDRESS AND PHONE NUMBER ARE REQUIRED TO ENROLL IN OUR NEW INTERNET BANKING PLATFORM. 

 THINGS TO KNOW

• When enrolling, you only have 5 attempts to get the requested information correct before you are locked out for 24 hours.  Please contact us for assistance before your 5th attempt to prevent a 24-hour lock out. If you are locked out during enrollment, the Credit Union cannot reset you.  You have to wait a full 24 hours before you try again as the 24-hour time clock resets after each subsequent failed attempt.
• You cannot change your ‘username’ once you enroll in internet banking.  This is a security feature to help protect you from fraudulent account access.  If you forget your username, you will need to contact a Space Age Representative at 303-369-7666.
• Please allow a few minutes for your account information to properly populate after you enroll and access the platform for the first time.  If you are still missing account information after a few minutes, please refresh your screen.  If you still experience issues, please contact a Space Age Representative at 303-369-7666.
• Space Age’s new mobile banking app is available in both the Apple App Store and Google Play Store. The new mobile app will feature the Space Age star icon in blue with a white background. 
• The new mobile app is compatible with iOS 17 or newer (for iPhones) or Android 9 or newer.  For phones with incompatible operating systems, Space Age’s new internet banking platform can be easily reached via this site using the internet banking button located in the upper right hand corner.  Once logged in, the internet banking platform can be easily viewed in a mobile-friendly version.
• There is a one-time approval process for depositing checks remotely within internet banking.  All approval requests will be approved within one (1) business day. This may temporarily delay your ability to deposit checks on the new platform.  Once approved, you will be able to deposit checks in real-time within internet banking – as you always have!
• Quicken syncing capabilities are currently being established and configured on the new internet banking platform.  Please check back often for updates.

QUESTIONS AND ASSISTANCE

You Spoke, And We Listened!

NEW Look, NEW Tools, Same Account You Trust!

Here's What to Expect:

• A Cleaner, More Intuitive Design
• A Revamped Interactive E-Statement Portal

• Smarter Organization and Navigation

Here's What New Features You Can Look Forward to:

• Customizable Dashboard - See only what is important to YOU!
• Account Aggregation Capabilities - Get the Whole Picture of Your Finances in One Place! 
• View all your external financial accounts within internet banking, even those not with Space Age.
• Make Payments by Text - Make a loan payment conveniently by sending a simple text message.
• Enhanced Transactional Data - See more information about each transaction.
• Detailed Credit Reports - Available for you to pull and view at anytime.
• Credit Score Reporting - Track your credit score with monthly updates and reporting.
• Credit Monitoring Services - Take action to stop unlawful ID Theft. 
• Credit monitoring services are available for a small monthly fee.
• Easy, Convenient Direct Deposit Set-Up - Setup new direct deposits to your account(s) and/or change an existing direct deposit easily online.
• Online Payment Subscription Manager - Manage how you pay for your subscriptions, such as Amazon or Netflix, with Card Swap.
• AND MUCH MORE!

Plus, The Same GREAT Services That You Had Before - Just BETTER!

• Check Your Balances
• Deposit Checks Remotely
• Setup Account Alerts
• Transfer Funds Between Your Space Age Accounts and/or Other Members
• Send Money to External Accounts at Other Financial Institutions 
• Pay Your Bills
• Person to Person Payments
• Make a Loan Payment by Plastic Card
• AND MUCH MORE!

It’s a Smarter Way to Bank — and a Simple Way to Stay One Step Ahead.