Third party peer to peer payment services, like Zelle, Venmo, PayPal or Square, are convenient BUT, be aware that they are also ripe for the picking by fraudsters. Fraudsters love to target these kinds of services because they are outside the protections of the credit union and transactions can be instant. Once a payment is sent, the chance of retrieving that money is slim to none. Just like any online banking service, as long as you are aware and use precaution, your day-to-day transactions are safe and secure.
HOW TO AVOID THIS SCAM:
First off, know the facts:
- Space Age will never text or call you asking for your username, account, or social security number. We will only ask you to provide personal information for verification purposes after YOU have initiated the preliminary call.
- Do not respond to texts, emails or calls claiming that there is a discrepancy with any of your accounts or from numbers or emails you do not know.
- If you do receive something and you are not sure if it is from the Credit Union, it’s better to be safe than sorry. Please give us a call at (303) 369-7666 and confirm if we sent you something. The answer almost 100% of the time will be no.
If you believe you are a victim of financial fraud, please contact your local law enforcement and file a police report first – then contact the credit union. This will allow Space Age to streamline our efforts and get you back to a state of financial security much faster.